Email: support@earthylia.com
Phone: (+91) 01244361891
Address: Earthy Tweens Private Limited, Unitech Arcadia, 5th Floor, Office No. 504-A, South City 2, Sector 49, Gurgaon, Haryana, 122018Return & Replacement Policy
At Earthylia, we pour love and care into every laddoo, bar, and bake we prepare. As our products are freshly made and perishable, we are unable to accept returns once an order has been delivered.
In Case of Damage
We understand that things can sometimes go wrong during transit. If your order arrives in a damaged or defective condition, we’re here to help with a prompt replacement.
To process this smoothly, we require clear photo or video proof of the damaged product. This helps us assess the issue and ensure quality control for future orders.
To request a replacement:
Share photos or a video of the damaged item(s)
Include your order ID and a brief description of the issue
Send the above to support@earthylia.com within 24 hours of receiving your order
Once reviewed and approved by our team, your replacement will be dispatched promptly, at no extra cost.
We appreciate your understanding and cooperation, and thank you for supporting handmade, wholesome goodness.
With warmth,
Team Earthylia
