Shipping Policy of Earthylia

Thank you for shopping at Earthylia! We're excited to deliver our delicious sweets straight to you. Here's everything you need to know about how we ship:

1. Order Processing

• Processing Time:
  Orders are prepared and dispatched within 1–2 business days (Monday–Saturday, excluding holidays).
  You’ll receive an email or SMS notification once your order has been shipped.
• Order Changes:
  Please contact us immediately if you need to make changes after placing your order. We can only modify orders that have not yet shipped.

2. Shipping Area

Currently, we only ship within Delhi-NCR, India.

3. Shipping Charges

Good news! We offer free shipping on all orders within Haryana.

4. Delivery Time

Orders are typically delivered within 2–5 business days after dispatch.
Delivery times may vary based on your exact location and unforeseen factors.

5. Missed Deliveries

Please ensure you are available to receive your order. If a delivery is missed because the order was not accepted or picked up, reshipping may require additional charges, which will be the responsibility of the customer.

6. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.

7. Contact Us

If you have any questions about your shipment, feel free to reach out:

Email: 📧 support@earthylia.com
Phone: 📞 (+91) 0124 436 1891